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Contact

For all European general enquiries - please use the contact form below.

If you are outside of Europe, please vist our support page to find contact details for your region, You may also find out the information you require from our FAQs page.

 If your enquiry relates to smartphone digiscoping  - we have a dedicated detailed form for any enquiries about smartphone adapters. - please click here for more information.

 

Contact
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Functional

Functional cookies are absolutely necessary for the functionality of the webshop. These cookies assign a unique random ID to your browser to ensure your unhindered shopping experience across multiple page views.

Session:
The session cookie stores your shopping data across multiple page views and is therefore essential for your personal shopping experience.
Wishlist:
The cookie enables a wishlist to be made available to the user across sessions. Thus, the wishlist remains even across multiple browser sessions.
Device Assignment:
The device assignment helps the store to ensure the best possible display for the currently active display size.
CSRF-Token:
The CSRF token cookie contributes to your security. It strengthens the protection of forms against unwanted hacking attacks.
Login Token:
The CSRF token cookie contributes to your security. It strengthens the protection of forms against unwanted hacking attacks.
Cache exception:
The cache exception cookie allows users to read individual content independently of the cache.
Cookies Aktiv Prüfung:
The cookie is used by the website to find out whether cookies are allowed by the site user's browser.
Cookie settings:
The cookie is used to store the site user's cookie settings over multiple browser sessions.
Origin information:
The cookie stores the user's origin page and the first page visited for further use.
Enabled cookies:
Stores which cookies have already been accepted by the user for the first time.
Language detector:
The cookie is used for remembering the language recognition in the store.
PayPal payments
Popup reminder function:
The cookie is used to remember the closing of the popup displayed on the page.
Google Tag Manager
Marketing

Marketing cookies are used to target advertisements on the website individually over multiple page views and browser sessions.

Facebook Pixel:
The cookie is used by Facebook to display personalized advertising offers based on user behavior to users of websites that embed Facebook services.
Google Ads:
The Google Ads Conversion Tracking Cookie is used to effectively record conversions on the website. This information is used by the site operator to target Google AdWords campaigns.
Microsoft Ads:
The Microsoft Ads conversion tracking cookie is used to effectively track conversions on the website. This information is used by the site operator to target Microsoft Ads campaigns.
Statistics

Statistics Cookies help the shop operator to collect and evaluate information about the behaviour of users on their website.

Affiliate program
Google Analytics:
Google Analytics is used for traffic analysis of the website. Statistics about website activity can be created and read.
Mouseflow user:
The cookie determines whether the user is a returning or first-time visitor. This is done simply by a yes/no toggle - no further information about the user is stored. This cookie has a lifetime of 90 days.
Mouseflow session:
The cookie contains information about the current session, but does not contain any information that identifies the visitor. The cookie is deleted when the session ends or when the user leaves the website.
Yandex Metrica:
Yandex Metrica cookies are used for website traffic analysis. Statistics about website activity can be created and read.
Personalization

These cookies are used to collect and process information about the use of the website by users in order to subsequently personalize advertising and/or content in other contexts.

Criteo Retargeting:
The cookie is used to enable personalized ads on third party websites based on viewed pages and products.
Service

Service cookies are used to provide the user with additional offers (e.g. live chats) on the website. Information obtained via these service cookies may also be processed for page analysis.

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